Effective Date: August 17, 2026
Health Essentials Cape and Islands (“HECANDI,” “Health Essentials,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit HECANDI.com, make a purchase, communicate with us, subscribe to our emails, or otherwise interact with our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us, including:
When you make a purchase, payment information is processed through our payment-processing providers. HECANDI does not need to store your complete credit or debit card number in order to fulfill your order.
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This information may include:
We use this information to operate and improve our website, understand how visitors use it, maintain security, and support our marketing and advertising activities.
We may use the information we collect to:
Payments made through our website are handled by third-party payment processors and e-commerce service providers.
These providers may collect payment information necessary to complete your transaction. Their collection and use of your information are governed by their own privacy policies and terms.
HECANDI does not sell your credit card or payment information.
Our website uses cookies and similar technologies to help the website function, remember preferences, understand how visitors use the site, and support analytics, marketing, and advertising.
Cookies are small files stored on your browser or device. Some cookies are necessary for functions such as shopping carts and checkout. Others may help us measure website performance or understand the effectiveness of our marketing.
Depending on your location and the technologies used on our website, you may be able to manage certain cookie and privacy preferences through the privacy controls provided on the website.
You may also configure your browser to block or delete cookies. Blocking certain cookies may affect the functionality of the website.
We may use third-party analytics and advertising services to help us understand website traffic, evaluate our marketing, and improve our website.
These services may use cookies, pixels, device identifiers, or similar technologies to collect information about interactions with our website.
Depending on the services enabled on our website, information collected through these technologies may also be used to provide or measure advertising.
Where required by applicable law, visitors may be provided with options to control certain uses of their information for targeted advertising or similar purposes.
If you provide your email address and subscribe to our marketing communications, we may send you information about HECANDI products, services, promotions, company news, and other updates.
You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in the email.
Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notices, or responses to customer-service inquiries.
We may share information with companies that provide services necessary to operate our business, including:
These companies may receive information necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect HECANDI, our customers, or others.
If HECANDI is involved in a merger, acquisition, sale, reorganization, or transfer of some or all of its business or assets, customer information may be transferred as part of that transaction.
HECANDI does not sell, rent, or exchange our customers’ personal information with third parties for their own independent use.
Our website may use third-party services and technologies, such as social media platforms, analytics providers, advertising services, cookies, pixels, plug-ins, and similar technologies. These third parties, including platforms such as Facebook, may independently collect information about your device, browsing activity, or interactions with our website when their technologies are present or when you interact with their services.
HECANDI does not control the information-collection practices of these third parties. Their collection, use, and disclosure of information are governed by their own privacy policies and applicable privacy settings.
Under certain U.S. state privacy laws, the transmission of information through advertising cookies, pixels, or similar technologies may legally be considered a “sale,” “sharing,” or use of personal information for targeted advertising, even though HECANDI does not sell, rent, or exchange customer information.
Where required by applicable law, you may have the right to opt out of these activities. If an opt-out or privacy-preferences control is available on our website, you may use that control to exercise the privacy choices available to you.
Our website may contain links to websites, social media platforms, payment services, or other services operated by third parties.
HECANDI does not control the privacy or security practices of those third parties. When you leave our website or interact with a third-party service, that company’s privacy policy and terms govern its collection and use of your information.
We encourage you to review the privacy policies of third-party services you use.
We use reasonable administrative, technical, and organizational measures designed to protect personal information in our possession.
However, no website, electronic transmission, payment system, or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business and transaction records, providing customer service, complying with legal and tax obligations, resolving disputes, preventing fraud, and enforcing our agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include rights to:
These rights are subject to applicable legal requirements, exceptions, and verification procedures.
To make a privacy-related request, contact us using the information provided in the Contact Us section below.
We will not discriminate against you for exercising a privacy right provided by applicable law.
HECANDI’s website and products are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.
Certain products sold through our website may also be subject to age restrictions. Customers are responsible for complying with applicable laws regarding the purchase and use of those products.
Residents of certain U.S. states may have additional privacy rights under applicable state law.
The specific rights available to you depend on your state of residence, the law applicable to HECANDI, and the nature of our collection and use of your personal information.
Where applicable, HECANDI will respond to valid privacy requests in accordance with applicable law.
To submit a privacy request, contact us at info@hecandi.com.
Some browsers and devices offer privacy signals or settings intended to communicate a user’s privacy preferences.
Where HECANDI is legally required to recognize a particular browser-based opt-out preference signal, we will process that signal as required by applicable law and to the extent supported by the technologies used on our website.
We may update this Privacy Policy periodically to reflect changes in our business practices, website technology, services, or legal requirements.
When we make changes, we will post the updated Privacy Policy on this page and revise the Effective Date above.
We encourage you to review this Privacy Policy periodically.
HECANDI is a United States business, and this website is only intended for users located in the United States.
If you access our website from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.
You are responsible for determining whether accessing our website or purchasing our products is permitted under the laws applicable to you.
If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:
Health Essentials Cape and Islands (HECANDI)
57 Isaac Avenue
Vineyard Haven, MA 02568
Email: info@hecandi.com
Website: HECANDI.com
