CBD QUESTIONS

What is CBD?

CBD, short for cannabidiol, is a naturally occurring cannabinoid found in hemp and cannabis plants. CBD is different from THC (tetrahydrocannabinol), the cannabinoid most commonly associated with the intoxicating effects of marijuana.

CBD is available in many different product formats, including hemp extracts and oils, capsules, gummies and other ingestible products, as well as creams, balms, gels, massage oils, and other topical formulations.

The CBD products offered by Health Essentials Cape and Islands are made with hemp-derived CBD. Depending on the individual product, they may contain full-spectrum hemp extract, broad-spectrum hemp extract, or CBD isolate. Because cannabinoid content and formulations vary, always review the individual product label for complete ingredient and cannabinoid information.

Phytocannabinoids are naturally occurring compounds produced by plants such as hemp. CBD, or cannabidiol, is one example of phytocannabinoids found in hemp.

Laws governing hemp-derived CBD products vary by product type and jurisdiction and can change over time. Health Essentials Cape and Islands follows applicable requirements regarding the products we offer and where they may be sold or shipped.

Hemp and marijuana are both forms of the Cannabis sativa plant, but they are distinguished legally and commercially in part by their THC content. The CBD products offered by Health Essentials Cape and Islands are hemp-derived. Cannabinoid content varies by product, so always review the current product label and available testing information for specific CBD and THC content.

CBD itself is not generally associated with the intoxicating “high” produced by THC. However, hemp-derived products vary in cannabinoid composition. Some full-spectrum products may contain THC within applicable limits, while other products may be formulated without detectable THC. Always review the individual product label and available certificate of analysis for specific cannabinoid content.

We always recommend consulting your physician regarding any new supplements and interactions with specific medications.

SHIPPING

How much is shipping?

Shipping is a flat $7.50 fee for all orders.

We do not currently ship internationally.  However, if you need to find an international vendor, please contact us for a referral at info@hecandi.com.

We typically ship within 24 hours, as soon as your order ships you will receive an email from info@hecandi.com with the USPS Tracking number. All shipments are sent by 1st Class USPS and take between 3-5 days to arrive. If you would like to arrange faster delivery please contact us at info@hecandi.com.

Are you a legitimate business?

Yes, we are a real business operating in compliance with all applicable laws and regulations. The sale of CBD products is regulated at the federal and state levels, and we follow all applicable rules and guidelines. We source our products from established manufacturers and vendors selected for factors such as product quality, ingredient transparency, manufacturing practices, and testing standards.

Where are you located?

Our online shop is available nationwide, we do not currently ship internationally.  However, if you need to find an international vendor, please contact us for a referral at info@hecandi.com.

RETURN POLICY

Returns

All unopened products can be returned for a full refund within 30 days of purchase.

To speak with our customer service team with questions or concerns about returns and refunds by calling 

508-687-9808 during business hours, or by email at info@hecandi.com.

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barbara@HECANDI.com 508-687-9808
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