CBD QUESTIONS

CBD is a chemical found in marijuana. CBD doesn't contain tetrahydrocannabinol (THC), the psychoactive ingredient
found in marijuana that produces a high. The usual CBD formulation is oil, but CBD is also sold as an extract, a vaporized liquid and an oil-based capsule. Food, drinks, creams and lotions, and beauty products are among the many CBD-infused products now available.

Our products are only sourced from Hemp, hemp is a naturally occurring ingredient found in both industrial hemp and cannabis. This ensures all of our products are legal, safe and non-psychoactive. Hemp affects the Endocannabinoid system (ECS). ECS helps maintain homeostasis in two
areas: the firing of brain cells in the nervous system, and the
inflammatory response of the immune system. Because it is
non-psychoactive, Hemp is widely regarded as having the most health potential by researchers. However, with all ingestibles, we recommend that you do your own research and consult with your physician and/or hysical Therapist before starting a new regimen.

Phytocannabinoids are defined as any plant-derived natural product capable of either directly interacting with cannabinoid receptors or sharing chemical similarity with cannabinoids or both.

Yes, CBD (short for cannabidiol) is a cannabinoid found in the cannabis sativa plant. Since it's derived from a plant, it is classified as a Phytocannabinoid.

Hemp is legal to purchase and ship in the United States under the 2018 Farm Bill. There is no need to obtain a medical marijuana card to purchase our products.

Our products are all derived from hemp, not the cannabis plant. The benefit of using hemp is the low THC level (<0.03%), which allows fora higher intake with none of the psychoactive effects of THC.

No, you can’t get high off of Hemp Extract. Our products are all derived from industrial grade hemp, and we have no psychoactive elements in any of our products. All of our products are Hemp Isolate, containing zero THC. Our products are tested at an independent facility and confirmed by a third-party that it contains confirmed to contain <0.03% THC.

We always recommend consulting your physician regarding any new supplements and interactions with specific medications

SHIPPING

Shipping is a flat $7.50 fee for all orders.

We do not currently ship internationally.  However, if you need to find an international vendor, please contact us for a referral at info@hecandi.com.

We typically ship within 24 hours, as soon as your order ships you will receive an email from info@hecandi.com with the USPS Tracking number. All shipments are sent by 1st Class USPS and take between 3-5 days to arrive. If you would like to arrange faster delivery please contact us at info@hecandi.com

Yes, we are a real business operating in compliance with all applicable laws and regulations. The sale of CBD products is regulated at the federal and state levels, and we follow all applicable rules and guidelines. We source our CBD products from reputable vendors who meet our high quality and effectiveness standards.

Our online shop is available nationwide, we do not currently ship internationally.  However, if you need to find an international vendor, please contact us for a referral at info@hecandi.com.

 If you would like to purchase our products in person and are located on Cape Cod, Martha’s Vineyard or Nantucket in assachusetts please visit one of our many Partners

WHOLESALE

Yes, if your business is located on Cape Cod, Martha’s Vineyard or Nantucket we are happy to supply you with any of
our products. However, certain restrictions apply:
Charlotte’s Web, CBD Medic, Bucky, BioMat and Jawku are available to all outlets.
CBD Clinic is only available to licensed healthcare providers.

If you would like more information about the Health Essentials Partners Program, click here.

Return Policy

All unopened products can be returned for a full refund within 30 days of purchase.

To speak with our customer service team with questions or concerns about returns and refunds by calling 

508-687-9808 during business hours, or by email at info@hecandi.com.